Technology Built for Mental Health Professionals and Practices
LifeHetu works with independent practitioners and mental healthcare organisations to build custom websites, connect the digital workflows a practice actually uses, and manage online, in-person and hybrid practices.
Whether you need a professional website, full practice-management software or a connected combination of both, LifeHetu can help shape the technology around the way your practice already works.
Who LifeHetu Works With
LifeHetu works with mental health professionals and organisations at different stages of their digital and operational development — from an independent practitioner establishing a professional website to a multi-practitioner practice coordinating clients, appointments, payments and practitioner workflows.
Mental Health Professionals
Psychologists
Mental health therapists and psychotherapists
Counsellors
Psychiatrists
Independent mental health practitioners
Practices, Centres and Organisations
Counselling centres
Psychiatry clinics
Mental health clinics
Multi-practitioner practices
Mental healthcare organisations
Support for Independent and Multi-Practitioner Practices
A solo practitioner and a counselling centre do not need the same things. What LifeHetu implements depends on how the practice is structured — not every practice needs every capability listed here.
Independent Practitioners
One practitioner, running their own practice and their own diary.
A professional website presenting the practitioner, their approach and their services
Enquiry or appointment booking from the website
Payment gateway integration where sessions are paid for online
Content management for the parts of the website that change
Client, appointment, payment and private-note management in one place
Support for an online, in-person or hybrid way of working
Counselling Centres, Clinics and Organisations
Several practitioners, several services, and coordination between them.
Multiple practitioner profiles published on one practice website
Multiple services presented separately rather than as one list
Individual practitioner availability and schedules
Appointments allocated to the practitioner who will take them
Client management across the practice
Payments and invoices raised against the client and the session they cover
A practice-level view across practitioners
Choose the Technology Relevant to Your Practice
These are not packages you have to buy whole. A practice may need one of them, two of them, or the three working together.
Custom Website Development
For a practice that needs a website built around its practitioners, services and the way prospective clients get in touch. LifeHetu plans, designs and develops the site.
Explore custom website solutionsPractice-Management Software
For a practice that needs to manage clients, appointments, schedules, payments, invoices, private notes, activities and forms, and more than one practitioner.
Explore LifeHetu practice-management softwareConnected Website and Practice Management
For a practice that wants what happens on the website and what happens day to day in the practice to work together rather than sit in two separate systems.
See how LifeHetu worksFind the Website Page for Your Profession
Each profession page covers what a website for that kind of practice needs to do, and how LifeHetu builds it.
Psychologists
A website that sets out a psychologist’s approach, areas of practice and professional background, with a clear route to an enquiry or a first appointment.
Custom websites for psychologists
Mental Health Therapists and Psychotherapists
A website built around the therapeutic modalities a therapist works in, the people they work with, and how a client moves from reading the site to booking a session.
Custom websites for mental health therapists
Counsellors
A website that can present counselling delivered privately, in schools or in workplaces as separate services rather than collapsing them into one description.
Custom websites for counsellorsPsychiatrists and Psychiatry Practices
A website for a psychiatrist or psychiatry practice covering consultations, follow-up appointments and clinic information, for consulting rooms as well as online consultations.
Custom websites for psychiatristsAlso: Custom Websites for Life Coaches
LifeHetu builds websites for life coaches as well. Life coaching is a professional service, not a mental healthcare profession — coaches do not provide therapy, counselling or clinical care — so it sits alongside the professions above rather than among them, and LifeHetu’s practice-management software is built and sold for mental healthcare practices rather than for coaching businesses.
Custom websites for life coachesWebsites Built Around the Practice
LifeHetu designs and develops the website. A practitioner is not handed an editor and left to assemble a site between clients.
Planning the site around the practice, its practitioners and its services
Designing and developing it — LifeHetu does the building, not the practitioner
Structuring practitioner profiles, qualifications and service information
Integrating enquiries, appointment booking and payments where the practice needs them
Adding blogs, resources, events, courses, forms and activities where they are relevant
Providing content management for the supported parts of the published site
What each profession’s website needs to do is covered in more depth on the profession pages above, and the full capability set is set out on the solutions page.
Explore LifeHetu solutions in detailManage Online and In-Person Practice
LifeHetu's practice-management software runs the day-to-day operations of a mental health practice. It is not limited to clients the website brought in.
Clients
A record per client holding contact details, history, payments, notes and assigned work.
Appointments and Schedules
Practitioner availability, bookings and rescheduling, with online and in-person sessions on the same calendar.
Payments and Invoices
Payments held against the client and the session, package or care plan they relate to.
Private Notes
Practitioner notes kept against the client record and separate from the public website.
Forms and Activities
Intake forms and structured activities assigned to a client, with responses captured against their record.
Practitioners
Profiles, services, availability and allocated clients, with a practice-level view across everyone.
However the Client Reached You
A client can be managed in LifeHetu whether or not they came through a website:
Booked through the practice website
Referred by another practitioner, a doctor or a school
Enquired by telephone or message
Walked in to the clinic or consulting room
An existing client the practice has been seeing for some time
Entered directly by a practitioner or by practice staff
Connect the Client-Facing Website with Practice Operations
An example of how the two sides can fit together. This is one illustration, not a fixed workflow — what is connected in a given implementation depends on what the practice needs and what was agreed.
1
Discover
Someone finds the practice website and reads about its services and practitioners.
2
Enquire or book
They send an enquiry, or choose a service, a practitioner and a time.
3
Pay where applicable
Payment is taken through the connected gateway if the practice charges up front.
4
Receive communication
Confirmation and reminders go out for the appointment that was made.
5
Enter the practice system
The client and the appointment become records the practice works from.
Meanwhile, referrals, walk-ins, telephone enquiries and existing clients are added to the same practice-management environment directly. The website and the practice-management software are distinct products that can work together — a practice can also run either one on its own.
Technology for Online, In-Person and Hybrid Practice
LifeHetu works with practices that see clients online, practices that see clients in a consulting room or clinic, and practices that do both. The website can set out session formats and locations so a prospective client knows what they are booking. The practice-management software handles online and in-person appointments on the same calendar, and supports one practitioner or several, at one location or more than one where that applies.
LifeHetu does not assume that a practice should become an online business. Online delivery is one service model it supports, not the destination every practice is expected to move towards.
What You Manage on the Website, and What You Manage in the Practice System
These are two different things, and LifeHetu keeps them separate. Public website content is not the same as a practice's client records.
Website Content Management
The supported parts of what the practice publishes publicly:
Practitioner profiles
Services offered
Fees, where the practice publishes them
Availability information shown publicly
Blogs and resources
Events
Locations
Practice-Management Software
The operational data the practice works from, none of which is published:
Clients and their records
Appointments and schedules
Payments and invoices
Private practitioner notes
Forms and activities, and the responses to them
Practitioners and their allocations
Technology Designed Around Mental Health Practice Workflows
LifeHetu has built for mental health practices since 2022. The practical difference shows up in how ordinary things are modelled.
Practitioners and Services, Not Products
A mental health practice presents people and the work they do. The website structures practitioner profiles, qualifications and services in that shape rather than as a product catalogue.
Appointments the Way a Practice Books Them
Sessions run to a practitioner’s availability, get rescheduled, and happen online or in a room. Bookings are modelled on that rather than on a sales calendar.
Private Notes Treated as Private
Session notes belong to the practitioner and sit in the practice system, deliberately separate from anything the practice publishes on its website.
The Work Between Sessions
Activities and forms can be assigned to a client and their responses kept against the client record — a concept a general scheduling tool has no place for.
More Than One Practitioner
A counselling centre is not one practitioner repeated. Practitioners are held separately, each with their own availability and clients, under a practice-level view.
One Company for Both Sides
The same team builds the website and the practice-management software, so the two can be planned together instead of being handed between an agency and a software vendor.
Start with the Needs of Your Practice
How an engagement with LifeHetu usually runs.
01
Understand the practice
How it is structured, who practises in it, what it offers and how clients currently reach it.
02
Identify the requirements
What is needed on the client-facing side, what is needed operationally, and what already works and should be left alone.
03
Define the technology
Which of the website, the integrations and the practice-management software actually apply.
04
Design and implement
LifeHetu designs and builds what was agreed, and configures the practice-management side where it is in scope.
05
Review and launch
The practice reviews the work, and it goes live once it is right.
06
Extend when something changes
A new practitioner, a new service or a new location can be added later, within an agreed scope.
Questions from Practices Considering LifeHetu
LifeHetu works with mental health professionals and mental healthcare organisations in India — psychologists, mental health therapists and psychotherapists, counsellors and psychiatrists, working independently or within counselling centres, psychiatry clinics, mental health clinics and multi-practitioner practices. LifeHetu also builds websites for life coaches as an adjacent, non-clinical professional-services audience.
LifeHetu designs and develops the website for the practice. It is not a do-it-yourself website builder, and a practitioner is not handed an editor and left to assemble a site between clients. Once the site is live, the practice can manage the supported parts of its published content itself.
Yes. LifeHetu’s practice-management software handles in-person sessions and online sessions on the same calendar, and clients can be added however they reached the practice — a walk-in at reception, a referral, a telephone enquiry or a long-standing client — not only through a website booking. The website can also present consulting-room locations and in-person services alongside online ones.
They can. A booking made on a LifeHetu-built website can become an appointment in the practice-management system, and practitioner profiles can be published from the practice to the website. They remain two distinct things, and a practice can also use one without the other. What is connected in a given implementation depends on what was agreed for that practice.
Yes. Multiple practitioner profiles and services can be published on one practice website, each practitioner can hold their own availability and schedule, appointments and clients can be allocated to the practitioner taking them, and the practice can see across all of them.
No. Practices engage LifeHetu for one, the other, or a connected combination. A practitioner who mainly needs a credible professional presence may only need a website; a practice already known to its referrers may only need the operational side. Not every practice needs every capability LifeHetu offers.
Raise it when you discuss your requirements. What is possible depends on how the existing site is built and what the practice wants to keep, so it is looked at case by case rather than answered in advance.
Get in touch through the contact page with your practitioners, services, how clients currently reach you and what you use today. LifeHetu can then work out which of the website, the integrations and the practice-management software are relevant to your practice.
Build the Technology Around the Way Your Practice Works
Tell LifeHetu about your practitioners, your services, how clients currently reach you and what you use today. We can help identify the website, integrations and practice-management capabilities relevant to your online, in-person or hybrid practice.